It can take up to 48 hours for the purchase to go through. Restarting your device may also update the info.
If your purchase still hasn’t arrived after 2 days, please use the in-game support chat system or go here and send us a screenshot of the receipt you got in your email for that purchase. Don’t forget to tell us your username in the game!
Once we receive this information, we will investigate the matter and get back to you ASAP.