Lost my account. How can I get it back?

I lost my account. How can I get it back?Worry not! Your account is safe on our server. We just need some info to find it (and to make sure ...

My slots disappear! Why?

When you unlock a new slot, it shows up in all the inventory categories. You can then store only ONE of the following in that slot:A Bluepri...

I have completed an offer from Tapjoy, but my reward is missing!

Although all offers are carefully curated, sometimes a partner will fail to report a completed action. In this case, we can manually deliver...

Seasons Guide

A Season is a month-long event that comes with cool prizes throughout and at the end. The event consists of two stages:1. The Season Qualifi...

How to turn sound/music off?

Go to the Garage -> Profile -> Settings -> Music/Sound. Alternatively, you can practice Zen meditation for years and learn to ...

I accidentally sold the wrong car. Can I get it back?

Before finalizing the sale of a car, the game asks if you really, truly want to sell that car, so if you’ve answered yes, that’s on you. Be ...

App is crashing/force closing/lagging/stuck on a black screen - what should I do?

We are continually monitoring and optimizing the game for thousands of devices, but if you are experiencing any performance issues, we recom...

I've updated my game, but I can't see any new cars - what's wrong?

Your new game version already includes all the new cars. Each car will be unlocked as soon as that car's introduction event is launched.If y...

Will you be including my favorite car in the game?

In order to include any vehicle in the game, we must first negotiate with the manufacturer or a licensing agency. We have a long list of car...

How can I get customization coupons?

Coupons can be found in crates and received as rewards in certain race events. You can get coupons when you reach the next VIP level (more i...

I sold an item at the market, and did not receive my money and the item is gone. What should I do?

After you put any part on the market for sale, it will stay there for 24 hours.If the part is sold during that time, you will receive a noti...

The loading screen seems stuck! What should i do?

Our team is aware of the issue! We're doing our best to resolve it as soon as possible. For now, we recommend doing the following:iOS 13 use...